haha! 分別不大啫!

MT, aiii!  was the cut big enough for the item to come out?

i don't know    this is what the buyer sent us

"I believe that it was shipped but there was definitely an empty bag I saw a small cut in the bottom of the bag and envelope almost like it was taken out by a letter opener or something. Thank you for the refund. "

i asked her to take a pic and send us

真係口同鼻拗啦...

yea but we still need to refund money back to her because we cannot get negative feedback      

咁妳地可以再寄一條比佢o架

hehe.. it is too early for you to get negative feedback right?

緊係個 buyer 話要 refund 唔要過條啦!